Entry Level Customer Service Specialist - Remote Eligible

Join Us

Work should offer more than a steady paycheck. It should give you purpose, flexibility, and the ability to make a lasting difference in people's lives. We're looking for driven individuals who want to grow, contribute, and thrive in a supportive environment where your impact matters.

Your Role

Educate families on their available benefits and break down coverage in clear, simple language

Customize solutions to meet each member's unique circumstances

Provide ongoing support through follow-up service and consistent communication

Build trust as a dependable, empathetic advisor who puts clients first

Growth Path

Comprehensive training to help you hit the ground running

Mentorship and coaching to expand your skills and confidence

Merit-based advancement with leadership opportunities driven by performance, not seniority

Career-building experience designed to set you up for long-term success

Why Join Us

Meaningful impact — help families gain peace of mind and financial security

Remote-first flexibility — design a schedule that works for you

Career growth & leadership through structured development programs

Rewards & recognition — bonuses, incentives, and luxury travel (past trips include Dubai, Dublin, Ibiza, and Tulum)

Collaborative culture where your efforts are noticed and your potential is supported

Who Succeeds Here

Strong communicators who enjoy building connections

Organized problem-solvers with attention to detail

Independent, motivated self-starters who also thrive in a team setting

Flexible, resilient learners eager to take on new challenges