Entry Level Customer Service - WFH - Remote Eligible

Launch Your Career — Work From Anywhere

We partner with unions, associations, and community organizations to ensure working families have access to permanent protection they can depend on. Our mission is to safeguard children and provide peace of mind to every family we serve. To meet growing demand, we're bringing on new team members who want more than a job — they want a career with purpose.

Your Role

Connect with members virtually through Zoom or phone to review available coverage options

Provide clear, personalized explanations to help families make confident decisions

Maintain accurate records and ensure all documentation is completed on time

Collaborate with your team to achieve shared goals and deliver excellent service

Participate in team discussions, bringing ideas that support growth and improvement

What We're Looking For

Must be legally eligible to work in the United States

High school diploma or equivalent (required)

Experience in customer service, sales, or team-based work (preferred)

Strong communication and listening skills with professional presentation

Comfortable with Zoom and digital forms/documentation

Qualities That Stand Out

Team-oriented with a collaborative mindset

Adaptable and resourceful in changing situations

Detail-driven and accountable

Confident communicator in both verbal and written settings

What We Offer

Comprehensive coverage package including dental, prescription, travel insurance, and death benefit

Performance incentives including four annual trips and bonus opportunities

Remote flexibility — work from anywhere with a schedule that works for you

Career advancement — structured training and a clear path for fast growth

Supportive environment where every team member is valued and encouraged to succeed

Apply Today

Submit your resume to be considered. Take the next step toward building a career that creates impact and lasting stability for families.