Entry Level Customer Service Specialist - Remote Eligible

Redefine Your Career – Make a Real Impact Every Day

We believe true customer care is more than answering questions — it’s about creating trust, offering peace of mind, and making a meaningful difference in people’s lives. If you’re passionate about helping others and ready to grow in a purpose-driven, high-growth career, this could be the opportunity for you.

What You'll Do

• Guide & Support – Help individuals understand their benefits and coverage details
• Deliver Solutions – Assist with claims, policy updates, and account adjustments
• Build Connections – Maintain long-term relationships where clients feel valued and supported
• Be a Trusted Partner – Provide clear answers and empathetic service as their main point of contact

Your Growth Path

• Start Strong – Learn our systems, tools, and service processes
• Step Into Leadership – Mentor and guide others as you progress
• Advance by Merit – Promotions are based on results, not seniority

Why Join Us

• Meaningful Work – Provide support that directly impacts families’ futures
• Work Anywhere – 100% remote; your office is wherever you have Wi-Fi
• Career Advancement – Structured training with a clear path to leadership
• Rewards & Recognition – Incentives, bonuses, and luxury travel opportunities (past trips include Dubai, Dublin, Ibiza, and Tulum)
• Ongoing Development – Continuous training, mentorship, and professional coaching

What We're Looking For

• Compassionate, people-first communicators
• Organized, detail-oriented problem-solvers
• Team players who can also thrive independently
• Resilient, adaptable individuals eager to learn and grow