Entry Level Customer Service Specialist - Remote Eligible

Job Opportunity

Work should be more than just collecting a paycheck—it should provide meaning, flexibility, and the chance to make a real impact in people's lives. We're searching for motivated individuals who want to grow, contribute, and succeed in a supportive environment where what you do truly matters.

What You'll Do

Educate families about their benefits in clear, straightforward terms

Tailor solutions to match each member's specific needs

Offer ongoing service with consistent follow-up and support

Earn trust by being a reliable, compassionate advisor families can count on

How You'll Grow

Structured training that equips you to succeed from day one

Mentorship and coaching to sharpen your skills and confidence

Performance-driven promotions—leadership roles are earned, not handed out by seniority

Career experience that builds a strong foundation for long-term success

Why You'll Love It Here

Purpose-driven work that helps families feel secure about their future

Remote-first flexibility to create a schedule that fits your lifestyle

Ongoing development with clear paths to advancement and leadership

Recognition & rewards through bonuses, incentives, and luxury travel (past destinations include Dubai, Dublin, Ibiza, and Tulum)

Team culture that values your contributions and supports your growth

Who Thrives in This Role

Clear communicators who enjoy connecting with people

Organized problem-solvers with strong attention to detail

Independent self-starters who also excel in team settings

Adaptable, resilient individuals eager to learn and grow