Entry Level Customer Service Specialist - Remote Eligible

Build a Career That Makes a Difference

A career should be more than just a paycheck. It should give you purpose, flexibility, and the chance to make a real impact every day. We're looking for individuals who care about helping others and who are ready to grow in a supportive, high-growth environment.

What You'll Do

1. Guide families through their available benefits and explain coverage in simple terms
2. Find solutions that fit each person's unique needs and situation
3. Stay connected by providing follow-up service and ongoing support
4. Earn trust by being a reliable point of contact with professionalism and empathy

Growth Opportunities

1. Start strong with full training and clear processes to set you up for success
2. Expand your skills through mentorship, coaching, and hands-on experience
3. Advance quickly into leadership and development opportunities based on performance
4. Shape your future with a career path built around results, not tenure

Why You'll Love It Here

• Purpose-driven work that directly helps families feel secure about their future
• Flexibility with 100% remote work and the freedom to create your own schedule
• Career advancement with structured training and leadership development programs
• Recognition & rewards including bonuses, incentives, and luxury travel (past trips included Dubai, Dublin, Ibiza, and Tulum)
• Supportive culture where your growth and contributions are valued

Who Thrives Here

• Strong communicators who enjoy connecting with people
• Organized and detail-oriented problem solvers
• Independent self-starters who also work well in a team
• Adaptable, resilient individuals motivated to learn and grow