Customer Service Trainee - Remote Eligible

The Role

This isn't just another remote job—it's an opportunity to build a meaningful career. You'll work directly with union members who request information about their benefits, walking them through available options and making sure they feel fully supported at every stage.

On a typical day, you'll:

• Connect with members by phone or video
• Schedule and lead benefit review appointments
• Explain coverage options in clear, simple terms
• Complete paperwork and conduct quality checks
• Provide follow-up support to maintain lasting relationships

Every call and every interaction matters because the programs you explain impact families' financial futures.

What You'll Gain

• Competitive Income – Weekly pay plus bonuses (average ~$55K in year one)

• Advancement Opportunities – A clear track toward leadership and career growth

• Flexibility – Create a schedule that fits your life

• Fully Remote – 100% online with digital tools and support

• Long-Term Security – Residual income from policy renewals

• Health Coverage – Comprehensive benefits package available

• Personal Development – Training, mentorship, and one-on-one coaching

• Recognition & Rewards – Annual company-paid trips (destinations have included Cancun, Las Vegas, Disney, Puerto Rico, and the Bahamas)

What We're Looking For

• Strong communication skills and a genuine interest in helping others

• Reliable organizational and time-management abilities

• High school diploma or equivalent (college education is a plus)

• Background in customer service, retail, or sales is an asset but not required