Client Service Representative - Work From Home - Remote Eligible

The Role

We're seeking entry-level representatives to connect with members, walk them through their benefit options, and provide ongoing service and support. This opportunity is perfect for those who value collaboration, clear communication, and professional development in a flexible, people-focused environment.

What You'll Do

Host virtual appointments (via Zoom/phone) to review benefit programs with members

Work with teammates to achieve shared performance goals

Answer questions, resolve concerns, and maintain strong client relationships

Ensure accuracy in documentation and record-keeping

Contribute ideas during team meetings to enhance client experience and streamline processes

What You'll Bring

Authorization to work in the U.S.

High school diploma or equivalent (additional education is an asset)

Experience in customer service, sales, or team-based roles is an advantage (not required)

Comfortable using Zoom and digital tools with strong attention to detail

Excellent listening and communication skills — both written and verbal

Preferred Skills

Team-first attitude with strong collaboration abilities

Adaptability in a fast-changing environment

Strong organizational habits and personal accountability

Confidence using online platforms to connect with clients

Why You'll Love Working Here

Full benefits package including dental, prescription coverage, travel insurance, and life benefits

Remote-first flexibility — design a schedule that works for you

Performance rewards including bonuses and company-paid trips (Cancun, Bahamas, Las Vegas, and more)

Career growth through structured training, leadership development, and advancement opportunities

Supportive culture where you're recognized, valued, and set up to succeed