Sales Coordinator, Commercial Contract Support

Sales Coordinator, Commercial Contract Support

S&P Global is a high-growth, high-margin benchmarks, content, and analytics company serving the capital and commodity markets. We are home to some of the most iconic brands in finance and business, including Standard & Poor's Ratings Services, S&P Capital IQ, S&P Dow Jones Indices, and Platts. Platts is a leading provider of energy and commodity information, including benchmarks that are critical to the markets.

This position will be responsible for critical assistance to the sales organization to enable Commodity Insights to reach their financial goals. The role will include but not be limited to a combination of account & subscription analysis, sales administrative activities & data entry processing to support the up-front new sale and renewal management process. Administer preemptive communication to sales reps to ensure renewal contracts are reviewed and reconciled prior to invoicing. Assist to troubleshoot all customer queries on invoices and product fulfillment.

This role will be part of S&P Global Platts team, and you will have the opportunity to join a successful Fortune 500 company, with exposure to commercial functions and support systems. Be exposed and develop a universal mindset through close collaboration with sales teams across the globe. This position is a critical role to support the financial goals of Commodity Insights.

Support to commercial sales managers (CM) & business portfolio managers (BPM)

• Client agreements
  • Implement process to standardize & create Exhibit B User List
  • Create Exhibit C as needed
  • Create hENR Order Form as needed
  • Re-key to SA from the SF generated Order Form until the SA is automated
• Processing
  • Perform opportunity product data entry for hENR as needed
  • Implement process to review subscription/contract for consolidation at renewal & liaison w/ BPM & CCS to complete
  • Create trial quotes for hPlatts
  • Process "No Change" CSM renewals in OTC system
  • Participate in the roll-out & implementation of the CSM calculator to quote automation (pending release May 2023)
  • Support CCS team on processing hPlatts orders as needed for new orders, renewals, amendments
  • Work w/ BPM to support the creation of the hENR forms per current process & work with Project Simplify team to streamline
    • Assignment and Transfers
    • Name Changes
    • Consent to Deliver
    • Entitlement Directory – Perpetual Licenses
    • Data Swaps

Renewals preparation support

• Monitor delayed renewals & create extension letters as needed
• Monitor upcoming renewals for MSA dates
• Monitor upcoming renewals for product changes or updates

Education: Bachelor's degree in finance or accounting or related education and experience.

Work experience: 4–8 years of related work experience or related degree. Experience in fast paced environment with sales organization a plus

Skills

• Excellent written & verbal communication, problem solving, analytical and organizational skills
• Ability to prioritize and manage multiple projects/tasks while working in a fast paced, deadline driven environment
• Strong time management skills
• Effective communication by having the ability to incorporate appropriate phone etiquette, interpersonal skills, and the ability to work in a team environment that engages across all functions.
• Excellent ability to collect, analyze and summarize data and to prepare clear and concise presentations
• Ability to show initiative to improve all processes to further aid the sales organization & deliver a "Best In Class" experience for our clients
• Highly proficient in systems (Salesforce, Excel, Power Point)
• Strong data entry skills

Language requirements: Excellent English-speaking skills required (oral and written)

Work schedule/travel/on call, etc.

• Work overtime as needed during the month end close.
• Flexible schedule to meet important deadlines & regional coverage
• Occasional travel may be required
• Occasional work on regional holidays may be required

At S&P Global Energy, our comprehensive view of global energy and commodities markets enables our customers to make superior decisions and create long-term, sustainable value. Our four core capabilities are: Platts for news and pricing; CERA for research and advisory; Horizons for energy expansion and sustainability solutions; and Events for industry collaboration.

S&P Global Energy is a division of S&P Global (NYSE: SPGI). S&P Global enables businesses, governments, and individuals with trusted data, expertise, and technology to make decisions with conviction. We are Advancing Essential Intelligence through world-leading benchmarks, data, and insights that customers need in order to plan confidently, act decisively, and thrive economically in a rapidly changing global landscape.

Advancing Essential Intelligence.

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We are committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Integrity, Discovery, Partnership.

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

We take care of you, so you can take care of business. We care about our people. That's why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include:

• Health & wellness: Health care coverage designed for the mind and body.
• Flexible downtime: Generous time off helps keep you energized for your time on.
• Continuous learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in your future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family friendly perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the basics: From retail discounts to referral incentive awards—small perks can make a big difference.

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

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