Account Manager

Account Manager

S&P Global Market Intelligence in Tokyo seeks an Account Manager to manage a portfolio of major non-financial clients. You'll work closely with sales, segment specialists, and product teams to grow our business.

Your role directly influences client retention and new business, contributing to our brand growth in Japan and the future expansion of our business.

Manage client renewals and growth across segments, offering professional development and a key role in our Japan growth strategy.

Core Responsibilities:

• Manage and expand client subscriptions through upselling and increased usage
• Present new features and train clients
• Build strong relationships with clients at all levels
• Assess client needs and feedback for strategic growth
• Analyze usage trends to identify risks and opportunities
• Facilitate product support and data analysis with clients

Skills & Requirements:

• Bachelor's degree, 3+ years client-facing or analytical experience
• Industry experience preferred
• Strong communication, presentation, and problem-solving skills
• Entrepreneurial, proactive, and team-oriented
• Fluent in Japanese and English
• CFA, CMA, or MBA a plus
• Adaptable and eager to learn

About S&P Global Market Intelligence:

At S&P Global Market Intelligence, we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

Our Values:

Integrity, Discovery, Partnership

Benefits:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: Know Your Rights: Workplace discrimination is illegal