Account Manager, Commerce

Account Manager, Commerce

Sovrn is a software and data business that helps open web businesses be and remain independent. We believe in the freedom and free-flow of information. We believe the open web is the largest source of this information. We believe in helping open web businesses be and remain independent.

Through software products and data solutions we help our customers:

• Understand their business better, so they can make better decisions
• Operate their business more efficiently, so they can invest in what matters most
• Make (and keep) more money, so they control their own destiny

About the Job

Sovrn is looking for a strategic and relationship-driven team member to help ecommerce advertisers get the most out of their performance marketing budgets. This role sits at the intersection of affiliate, retail media, search and cpa/cpc-driven advertising, and is focused on partnering closely with brands and agencies to understand their goals and deliver measurable results through Sovrn's rich network of publishers. You'll be responsible for nurturing existing partnerships and identifying new opportunities to help advertisers optimize their spend, align with the right inventory, and achieve kpis like roas, conversions, and customer acquisition. This is a high-impact, externally-facing role that blends account strategy, data-driven insights, and creative problem solving to drive growth for our partners and Sovrn alike.

What You'll Be Doing:

• Serve as a strategic partner to ecommerce advertisers & agencies, understanding their goals across affiliate cpa/cpc, retail media and search budgets.
• Maintain accurate forecasting and reporting for partner spend, pacing, and growth potential
• Develop and grow relationships with both existing and prospective advertising & agency partners to unlock performance opportunities
• Identify and pursue upsell and cross-sell opportunities within advertisers and agency partners to expand their investment in Sovrn
• Stay current on ecommerce trends, performance marketing tactics, and industry benchmarks to advise partners with credibility and foresight.
• Surface feedback and market insights to influence Sovrn's product roadmap and commercial strategy.
• Leverage a variety of reporting tools to provide actionable insights to internal and external teams
• Partner closely with the Sovrn publisher growth team to structure mutually advantageous opportunities with advertisers
• Travel to and host in-person meetings with your book of business and prospective clients
• Collaborate with demand & marketing team to highlight Sovrn's core differentiators in-market

The Successful Candidate Will Have:

• A deep knowledge & curiosity about how ecommerce brands deploy multiple budgets and measure success
• Experience working with or alongside affiliate networks, cpc-based acquisition strategies, or retail media platforms
• Ability to manage multiple relationships with professionalism, empathy, and a sense of urgency
• Familiarity with kpis such as roas, cpa, ltv, and conversion rate — and the ability to explain them to non-technical audiences
• Comfort interpreting campaign performance data and distilling it into strategic recommendations
• Outstanding analytical, and problem-solving abilities, with a strong ability to collaborate cross-functionally in a dynamic environment
• Enthusiasm for a fast-paced startup environment
• Effective organizational skills with the ability to multitask and prioritize
• A deep appreciation for the team dynamic and ability to maintain composure under pressure
• Ability to read, organize, and analyze large data sets in order to identify trends and develop actionable recommendations
• A passion for problem solving and turning challenges into opportunities for business growth
• An interest in and willingness to learn the technical aspects of building, maintaining, and growing a thriving digital business
• Strong attention to detail and problem solving skills
• Bachelor's degree in a related field or equivalent professional working experience

Nice to Have:

• Experience in a commercially oriented role
• High degree of customer empathy and emotional intelligence
• Familiarity with current commerce and affiliate landscape, and an understanding of Sovrn's value proposition
• Internet savvy and strong proficiency in office productivity tools (Gmail, Google Apps, Confluence/JIRA, Salesforce CRM)
• Ability to put together and present high quality presentations in PowerPoint/Slides
• Demonstrated proficiency in Microsoft Excel, Looker, or similar analytical tools.

Location: Boulder, Colorado or New York, NY - Candidates must currently live in, or are willing to relocate to the Boulder/Denver area. Sovrn's hybrid schedule includes onsite in our Boulder office or our New York office. #LI-Hybrid

We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of accountability and the ability to thrive in a fluid and collaborative environment. We expect you to learn new things in this role and encourage you to apply if your experience is close to what we're looking for.

The total compensation for this position is $70,000 to $90,000 annually. In addition to the base salary, the total compensation package includes commissions, equity, and benefits. Actual earnings may vary depending on the candidate's direct experience, skills, industry knowledge, and location.

Sovrn offers a full slate of benefits from competitive salaries, stock options, medical, dental, and vision coverage, short and long-term disability, life insurance, 11 paid holidays, flexible vacation, commuter benefits, a 401(k) plan and match, and a paid parental leave program.

Application deadline: this posting will remain open until filled.

Equal opportunity employer

Sovrn is proud to be an equal opportunity employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process.

Recruitment agencies

Sovrn does not accept agency resumes. Please do not forward resumes to our jobs alias or Sovrn employees. Sovrn is not responsible for any fees related to unsolicited resumes.