FI Account Manager

FI Account Manager

The Brink's Company is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an inclusive engaged culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

Job Description

The FI Account Manager is expected to develop strong relationships with key business executives and stakeholders, as well as Brinks FI Representatives to identify new business opportunities. They will work closely across organizational departments to maximize sales opportunities, help partners increase operational efficiencies, and close new logo AMS business.

Essential Duties And Tasks

• Serve as the lead point of contact for all new business development activities for the US AMS marketplace
• Assist with the creation and management of proposals and RFP's for FI account opportunities
• Build and maintain strong, long-lasting internal and external business relationships
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed
• Maintain high levels of customer satisfaction and loyalty
• Develop business plans and strategies, identify key decision makers, achieve key performance indicators, and live within budget constraints
• Maintain accurate, comprehensive and updated opportunities and activities in Salesforce

Supervisory / Management Duties

The employee is not responsible for supervising other positions.

Knowledge, Skills & Abilities

Presentation Skills: Effective in a variety of formal presentation settings; can change tactics midstream when something is not working

Written Communications: Able to write clearly and succinctly in a variety of communication settings and styles

Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing

Dealing with Ambiguity: Can cope with change effectively; can shift gears comfortably; can decide and act without having the total picture

Business Acumen: Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization

Minimum Qualifications

Bachelor's degree required; at least five years professional experience in a customer-facing role; ability and willingness to travel

Computer / Applications Skills

Proficiency with Microsoft Office to include Outlook, Word, Excel and PowerPoint; experience working in Salesforce.com or other CRM experience is a plus

Build a Career with Purpose at Brink's

For over 165 years, Brink's has been a trusted global leader in secure logistics and cash and valuables management solutions. Today, we continue to evolve—powered by technology, driven by purpose, and united by values. With a legacy built on trust and a future driven by innovation, Brink's partners for customer success, empowering businesses across the globe to operate with confidence and peace of mind. At Brink's, we operate in more than 100 countries, across cultures and languages, yet we're one team—committed to protecting what matters most. Our people are at the heart of everything we do. We foster a culture of collaboration, innovation, and continuous learning, where every team member is empowered to grow, take ownership, and make an impact. No matter which business area or country you are located, Brink's offers a place to build a meaningful career. Here, you'll find opportunities to develop your skills, contribute to global solutions, and be part of something bigger. We believe in doing what's right, working together, and striving for excellence. If you're looking for a career that combines purpose with performance, Brink's is the place for you. Brink's is proud to be an equal opportunity employer.