IT Field Technician

Technology Support Technician

Location: Columbia, SC Schedule: Monday–Friday, 7:30 AM–4:00 PM

Position Summary: We are seeking a Technology Support Technician to provide on-site technical assistance at two locations for a large, reputable organization. This is a hands-on role requiring strong troubleshooting skills and the ability to work independently. The position is a backfill for an employee currently on leave, with the potential to transition into a full-time role based on performance. You will be responsible for resolving approximately 10–12 support tickets per day, focusing on hardware and software issues such as computer malfunctions, smartboard troubleshooting, and occasional printer setup. This is Level 1 support with tasks including imaging, Windows troubleshooting, and hardware deployment. There is no phone support, Mac support, or Active Directory work involved—this is a purely hands-on role that demands professionalism and clear communication when working with staff.

Key Responsibilities:

• Provide on-site technical support for end users across two locations.
• Troubleshoot and resolve hardware and software issues, including PCs, smartboards, and printers.
• Perform imaging and deployment tasks for Windows-based devices.
• Manage and close tickets efficiently, averaging 10–12 per day.
• Collaborate with a lead technician for guidance when needed.
• Maintain a professional demeanor and adhere to organizational standards.

Requirements:

• Intermediate-level IT experience with hands-on troubleshooting skills.
• Ability to work independently and manage time effectively.
• Strong communication and customer service skills.
• Valid driver's license and reliable transportation (required for full-time consideration).

Additional Details:

• Supports approximately 700–800 users across two locations.
• No on-call rotation; standard weekday schedule.

Skills You'll Use: Windows Support | Hardware & Software Troubleshooting | Imaging & Deployment | Printer Setup | LAN/WAN Basics

Job Type & Location: This is a Contract to Hire position based out of Columbia, SC.

Pay and Benefits: The pay range for this position is $21.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type: This is a fully onsite position in Columbia, SC.

Application Deadline: This position is anticipated to close on Dec 19, 2025.

About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.