Customer Service Representative

Customer Service Representative

We're hiring a Customer Service Representative to join a local insurance agency in West Allis, WI. If you're a people-person with great communication skills and ready to start a meaningful career in the insurance industry, we want to hear from you!

Responsibilities:

• Provide prompt, friendly, and accurate service to clients
• Answer questions about insurance policies, billing, and claims
• Assist with policy changes, transfers, and documentation
• Work in a team environment to meet customer needs
• Problem-solve and provide effective solutions

Requirements:

• High School Diploma or GED
• Strong verbal and written communication skills
• Ability to learn and obtain insurance licenses (Property & Casualty + Life & Health)
• Customer-first attitude and attention to detail
• Must pass a background check

Preferred (but not required):

• Bilingual (Spanish)
• Previous insurance experience or licensing
• Intermediate computer skills (Microsoft Office, Internet)

What We Offer:

• Paid training and licensing support
• Flexible hours (full-time or part-time)
• Positive, team-driven work environment
• Opportunities for long-term growth in insurance and financial services

$15-20 hour depending on experience.

West Allis, Wisconsin 53214

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