Implementation Consultant - 2

Software Implementation Consultant

Simpro's Software Implementation Consultants play a key role in ensuring the successful delivery, onboarding, and training of Simpro's suite of products to new and existing customers. You'll manage the full implementation process - from understanding client requirements, configuring the system and delivering tailored training, through to ensuring a smooth transition post go-live. This is a hybrid role, combining remote work with regular travel to customer sites across the UK, where you'll provide hands-on support and guidance to help clients maximize the value of Simpro.

What You'll Do

• Work with new clients to understand their business requirements.
• Help the customer to customize and configure the product to meet their specific goals.
• Conduct on-site and remote consultancy sessions and training for end-users.
• Support users with their initial use of the product.
• Follow and adapt implementation plans.
• Conduct post-implementation support to ensure system confidence and customer satisfaction.

What You'll Bring

• Full UK Driving Licence and own vehicle.
• A professional and consultative approach.
• Excellent training delivery skills, with an ability to tailor methods to suit different needs.
• Experience supporting end customers with Software or Web products.
• Understanding of business processes and workflows.
• The ability to prioritize, meet deadlines, and deliver rapid outcomes.
• Confidence to adapt and learn new programs, and systems.

Core Values Required of All Simpro, AroFlo, BigChange & ClockShark Employees:

We Are One Team

We Are Customer Centric

We Are Growth Minded

We Are Accountable

We Celebrate Success

Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome and offer equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.

If you'd like to join a fun and progressive organization, where there are opportunities to develop your career, please apply now with your CV and covering letter. Please note: no agencies will be accepted in the recruitment of this role. Any CVs provided to Simpro Software by agencies will be treated as a gift.