Customer Account Specialist

Join Our Team as a Customer Account Specialist

What We Offer You:

• Full time, on site position based in Waukesha, WI.
• Excellent pay that reflects your experience and skills.
• Comprehensive medical, dental, vision, and wellness benefits.
• Access to virtual healthcare through our telemedicine program.
• Optional wellness programs, including pet insurance and chronic condition support.
• 401k retirement savings plan with a 6 percent dollar for dollar employer match.
• 15 paid vacation days and 10 holidays annually.
• Tuition assistance and career development opportunities.
• We celebrate our successes with catered lunches, monthly birthdays, site fun days, and more.
• A stable, inclusive, and goal oriented workplace in the manufacturing industry.

What You'll Do:

• Carefully listen to and acknowledge customer inquiries and requests, communicate courteously and succinctly, build and maintain strong relationships.
• Work with Silgan's customers and our internal team to successfully identify current and future needs.
• Process orders, maintain forecasts, and assist the product flow through the supply chain from our warehouse to our customers.
• Act as the key point of contact, communicating effectively and proactively with internal and external customers for all matters.
• Problem solve order fulfillment concerns.
• Organize, review, and report data.
• Monitor customer accounts and help our accounts payable and accounts receivable teams ensure payments are timely.

What You Need To Have:

• Associate degree and 1 year of work experience or High School diploma and 2 years of experience. Experience should be related to customer service or inside sales.
• Effective communication, time management, and problem-solving skills.
• Passion for teamwork and achieving common goals.
• Intermediate to advanced Microsoft Office skills, such as Microsoft Word, Excel, and PowerPoint.

Who We Are:

• America's largest metal food packaging producer.
• A company that strives toward sustainability by reducing our carbon footprint, selecting like-minded suppliers, and providing recyclable products.

Apply Now and work at our new location, 21027 Crossroads Circle, in Waukesha, WI.