Bilingual Branch Customer Service Specialist (spanish) - Multi Store
Sherwin Williams
Wholesale Product Specialist
This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Wholesale Product Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Wholesale Product Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the company's customers, staff, employees, vendors, contractors, and the general public.
The individual selected for this role will be expected to work at stores within a 30-mile radius of store # 705413, located at: 90 Carando Drive, Springfield, MA 01104, store # 705148, located at: 835 Memorial Avenue, West Springfield, MA 01089, and store # 705351, located at: 670 Boston Road, E Springfield, MA 01119.