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Seller Customer Service
Assist local sellers with order issues and process improvements via instant messaging
Brazil
Entry Level
4 days ago
Shein
A global online retailer specializing in affordable and trendy fashion apparel and accessories for women, men, and children.
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Job Responsibilities
Responsabilities: 1. Listen to local sellers' demands, quickly identify issues, and refer to service processes and standards through instant messaging, etc. to solve problems accurately and assign responsibilities; 2. Take proactive measures to handle and follow up on local sellers' abnormal orders, ensuring the team achieves work objectives; 3. Analyze the needs of local sellers, identify business process issues and areas for improvement, propose optimization suggestions, and drive improvement initiatives.
Job Requirements
Qualifications: 1. Bachelor's degree or above. High school graduates must have at least 1 year of experience in logistics or customer service; 2. Strong comprehension and service abilities; 3. Good teamwork and collaboration skills.
About Shein
A global online retailer specializing in affordable and trendy fashion apparel and accessories for women, men, and children.