Restoration Project Coordinator

Restoration Project Coordinator

Are you the organizational powerhouse we need to keep our restoration teams moving? Join the winning team at SERVPRO of Beverly Hills. We are seeking a dynamic, detail-oriented Restoration Project Coordinator for our Field Operations department. You'll be the bridge between our customers and our crews, streamlining logistics and ensuring every project is documented for success.

SERVPRO of Beverly Hills is not your average franchise. We are an industry-leading water, mold, and large-loss fire restoration powerhouse. As a premier member of the SERVPRO Global Disaster Recovery Team, we are recognized as one of the largest producers of commercial damage restoration both nationally and globally.

The Perks: Why You'll Love Working Here

• Competitive Pay: $23.00 – $27.00 per hour. (Depending on experience)
• Stable Schedule: Full-time, Monday – Friday, 8:00 a.m. – 5:00 p.m.
• Consistent Income: Steady, reliable weekly pay.
• Comprehensive Benefits: Robust Medical, Vision, Dental, and Life Insurance packages.
• Rest & Recovery: Enjoy PTO, Sick Pay, and a Paid Holiday schedule.
• Investment in You: We provide structured internal growth opportunities and leadership development for those looking to build a career.

What We're Looking For

• Professional Experience: A minimum of 2+ years of administrative experience in a professional business environment.
• Industry Savvy: Experience in the commercial cleaning, restoration, construction, insurance, or relative industry is highly desired.
• Communication Pro: Superb customer service skills with strong verbal and written communication.
• Tech-Minded: Working knowledge of business software's; experience with estimates and job file processes is a plus.

Your Impact & Responsibilities

• Rapid Response: Act as the first point of contact for new leads and job referrals, providing excellent customer service from the start.
• Crew Coordination: Dispatch lead calls to production crews and coordinate the daily production and on-call schedules.
• Resource Management: Monitor logistics, order uniforms, and schedule subcontractors to keep projects moving.
• Documentation Excellence: Review and validate field documentation to create preliminary estimates and job file backups.
• Compliance & Auditing: Monitor Work-in-Progress (WIP) status and ensure all client requirements are met for final audit uploads.
• Financial Follow-through: Update collection spreadsheets and follow up with customers and insurance reps to ensure smooth project closing.
• Office Operations: Maintain internal and external communications while preparing detailed job file reports for management.
• Team Support: Organize weekly time cards for approval and take ownership of unique tasks as they arise.

Work Environment: This role is in a professional office environment, though flexibility for occasional site visits is required based on business needs.

SERVPRO of Beverly Hills is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Compensation: $23.00 - $27.00 per hour.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.