Project Coordinator

Project Coordinator

SERVPRO of South Worcester is hiring a Project Coordinator! SERVPRO of South Worcester offers:

• Competitive compensation
• Superior benefits
• Career progression
• Professional and professional development

And more!

The Project Coordinator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, extremely organized, have the ability to multi-task and have outstanding customer service skills, you could thrive in this environment!

Key Responsibilities

• Responsible for clear and efficient project communication with the customers and project stakeholders
• Daily project(s) oversight to include monitoring status, corporate audits, and work-in-progress
• Review and validate job site documentation
• Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
• Second string to answer the office phone when front end coordinator is unavailable
• Daily communication and updates with insurance adjusters and customers by email, Xact and Contractor Connection platforms
• Collaborate and assist with other departments, as needed
• Documenting majority of daily tasks into Servpro correspondence notes
• Running mitigation losses from the admin standpoint from the beginning to end of process

Position Requirements

• High school diploma/GED (preferred)
• At least 1 year of customer service and/or office-related experience
• Ability to frequently multitask and to remain detail orientated and exceptionally organized
• Ability to work in a very high-paced and ever-changing environment
• Must be knowledgeable in relevant computer applications
• Capability to complete tasks fully, not partially
• Be part of the on-call rotation once acclimated

Skills/Physical Demands/Competencies

This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law