Customer Service Associate/cashier

Customer Service Associate/Cashier

Job Category: Customer Service

Wage: $16.75/hour

Hours: 20 hours/week

Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service.

SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.

Responsibilities:

• Greet all customers when entering and exiting the store
• Assist customers with returns, exchanges and online orders
• Assist customers with hunting and fishing licenses
• Promote the Scheels Visa Rewards card and be able to clearly explain all benefits
• Accurately balance cash drawer at the end of the day
• Maintain a clean working environment and personal work space
• Engage in conversation with the customer to add a personal touch to each and every transaction
• End each transaction by saying "thank you" to every customer
• Maintain a professional appearance on the sales floor
• Contribute to a work environment that fosters pride in being part of a winning team and promotes personal growth
• Ability to perform basic math; compute rate, ratio and percent; draw and interpret bar graphs
• Ability to read and comprehend simple instructions, short correspondence and memos
• Ability to write simple correspondence
• Ability to effectively present information in a one-on-one and small group situation to customers and other employees
• Demonstrates strong communication, organization, attention to detail and problem solving skills
• Strong initiative and vision for continuous improvement while contributing to a positive team atmosphere
• Exercise judgment and tact while working with customers or co-workers
• Strong oral/written communication and reading skills to communicate effectively and in a timely manner with all levels of the organization
• Ability to work assigned schedules which may include varied hours, evenings, weekends and holidays
• Assist in all other duties as assigned

Schedule: Must be flexible to work assigned schedule between 7 a.m. and 9 p.m., Monday through Saturday, and Sundays 10 a.m. to 6 p.m. Schedule may include varied hours, evenings, weekends, and holidays. Average hours per week is 20 hours.

Requirements:

• Customer Service
• Culture
• Team Mentality
• Teach-ability
• Dress Code
• Efficiency

Education & Experience: Highschool diploma or GED preferred and/or 6 months to 1 year of customer service and front end services experience preferred.

Physical Requirements/Lifting Requirements: Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Medium work – Exerting up to 50 pounds of force occasionally, and/or 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

Application Closing Date: The job opportunity will remain posted until we have selected a qualified candidate to fill the position.

Equal Employment Opportunity

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.