SAP Ixp Intern - Technical Support
SAP
SAP Ixp Intern - Technical Support
Location: Budapest, Hungary
Duration: min. 12 months - during the whole internship a full-time, active student status is required (aktÃv, nappali hallgatói jogviszony)
Time schedule: min. 24 hours/week (possible schedules: 24 / 32 / 40 hours per week)
Monitoring and distributing customer tickets and help to fulfil Service Level Agreement
Collaboration with fellow support colleagues and other internal organizations to provide superior customer service
Taking ownership of basic technical issues
Providing direct technical assistance for customers via our Customer Service System
Ability to work at least 3 days/week
Active, full-time student status at a Hungarian university (BSc. / MSc.)
Fluency in Hungarian, very good spoken and written English language skills
Ability to work in teams of multicultural nature
Excellent analytical and problem solving skills
Customer and quality focus
Ready for continuous learning and improvement
Open personality and professional communication style
Internship in IT field is a plus
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.