SAP Ixp Intern - Technical Support Associate, SAP MDG

SAP Ixp Intern – Technical Support Associate For Sap Mdg

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

The SAP Internship Experience Program is SAP's global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.

Three reasons to intern at SAP:

1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
3. Gain visibility: with SAP Internship Experience Program in your title, you'll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

Position title: SAP iXp Intern – Technical Support Associate for SAP MDG

Location: Toronto, Ontario, Canada

Expected start date to end date: October 1st, 2025 to May 29th 2026

• You get to know business processes and transactions in the area of SAP Master Data Governance applications in On-Premise & Cloud environments
• Engaging with customers by utilizing real-time channels like SAP Expert Chat and tools to support them in this area
• Analyzing cases, perform in-depth troubleshooting to identify and solve complex technical and business issues
• Collaboration with fellow support colleagues and other internal organizations to provide superior customer service

What you bring:

We're looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Excellent English communication skills (written and oral)
• Excellent diagnostic and technical analysis skills
• Ability to work in teams of multicultural nature
• Growth mindset
• Fast learner with IT affinity
• Ability to assess, plan, troubleshoot while collecting information about the customer issue

At least one of the following subject matter knowledge is desired:

• Databases (SAP HANA, Oracle, DB2, SQL Server, SQL Anywhere, ASE, MySQL, etc.)
• Operating systems (Windows Server, Linux, AIX, etc.)
• Object-oriented programming (Java, C++, ABAP, etc.) and programming logic
• SAP Products & Solutions (SAP NetWeaver, SAP Business Suite, etc.)

We are a Global Team located across regions in Toronto (Canada), Dublin (Ireland), Budapest (Hungary) & Dalian (China) and work as ONE team. We are highly skilled, collaborative, professional and fun to work with.

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an email with your request to Recruiting Operations Team: Careers@sap.com.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP provides the hourly base salary rate range applicable for the posted role. The targeted range for this position is 18 - 36(CAD) CAD. The actual amount to be offered to the successful candidates will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. SAP offers limited benefits for employees hired into hourly or like roles subject to appliable plan/policy terms. A summary of benefits and eligibility requirements can be found by clicking this link: www.SAPNorthAmericaBenefits.com.

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.