Technical Specialist - PNG

Technical Specialist

Sandvik Mining and Rock Solutions is currently seeking applications for a motivated Technical Specialist based at our Lae Branch in Papua New Guinea and reporting directly to Operations Manager PNG. You'll represent 'Sandvik' on our customer site, supporting our customer day-to-day and improving the performance and integrity of Sandvik equipment. You'll communicate across all levels of our customer's organization, working closely with the maintenance, supervision, planning, and technical teams.

This role is an 8-week assignment in PNG and a 2-week break as FIFO arrangement. Accommodation and meals are provided as benefits.

As a Technical Specialist, you are expected to:

• Provide quality technical support for the Sandvik underground and surface mining products.
• Resolve technical and operational issues on Sandvik equipment, liaise with regional Sandvik technical support to develop and implement product improvements.
• Transfer technical knowledge to familiarize/develop/upskill Sandvik and Customers personnel through hands on and/or classroom training.
• Proactively assist the customers' maintenance departments to maintain a high level of availability and reliability for their fleets.
• Adhering to all policies & procedures, especially EHS policies.

Your profile:

• Qualifications in a mechanical trade MUST.
• Minimum post-trade experience of minimum 5 years.
• Experience dealing with heavy machinery such as UG Development Drills, UG Production Drills, UG Loaders & UG Trucks in the mining industry.
• Must be familiar with Microsoft Word, Excel, and report writing.
• To be able to read both hydraulic and electric schematic diagrams.
• Highly proficient in the diagnosis and adjustment of electrical systems, software installation, CAN bus control systems.
• Ability to perform under pressure, respond quickly to requests, and achieve results within given times.
• Strong customer service focus and motivation and determination to achieve targets and goals.
• You will be proactive, self-motivated, and demonstrate initiative.
• Previous experience working on Sandvik equipment would be a distinct advantage.
• Experience working in remote isolated conditions.
• Strong and proven safety culture.
• Must have a 'Positive Can Do' attitude.