Technical Services Manager

Sandvik Mining is looking for a Sales & Business Development Manager: Ground Support – Denver, Colorado

Sandvik Mining is a business area within the Sandvik Group and a leading global supplier of equipment, tools, service, and technical solutions for the mining industry.

Job Purpose

The Technical Service Manager will align divisional organizational requirements. They will be dedicated to product development, product support, QC, and engineering initiatives.

Main Responsibilities

The Technical Service Manager is responsible for:

• Leading and managing the daily activities of a team of engineers and product support professionals.
• Overseeing MSHA approval processes for pertinent equipment.
• Oversight of quality control operations at the Brier Hill facility.
• Delivering product-specific training to local service teams and customers.
• Coordinating product development initiatives.
• Serving as a key liaison with the division to ensure alignment and successful execution of technical and product support strategies.
• Selecting, leading, directing, evaluating, and developing a team of engineers, technical specialists, and administrative support staff.
• Establishing clear performance expectations and ensuring engineering, QC, and product support activities are completed on time, within budget, and aligned with organizational goals.
• Creating and implementing career development programs to strengthen team capabilities and support long-term growth.
• Developing medium-term planning strategies to enhance and expand technical service processes.
• Ensuring technical procedures and projects are executed accurately and efficiently.

Experience

10+ years' experience or related.

Education

Bachelors in Engineering or equivalent.

Licences & Certificates

PE certificate or equivalent.

Competencies

Experience with the MSHA approval process and US mining laws. Electrical/Hydraulic or Mechanical engineering experience required. Experience working with or around heavy equipment. Experience managing/developing people. Experience working across borders and navigating language barriers. Fluency in German a plus. Experience working with mechanical cutting equipment. Ability to communicate effectively in both written and verbal forms. Strong organizational skills a must. Must be able to work independently. Must be able to make effective decisions within LOA. Must be responsive to customer and division issues needing immediate attention. Experience with data analysis. Experience with automation systems, controls, and CAN communication systems. CAD experience a plus.

Benefits

Sandvik offers a comprehensive total compensation package including a competitive package of health, dental and disability insurance, and a 401(k)-retirement savings plan. In addition, we provide opportunities for professional competence development and training, as well as opportunities for career advancement.

How to Apply

For immediate consideration, please apply online for the #Technical Services Manager position, Job Req. ID# R0085825.

Sandvik is an equal opportunity/affirmative action employer. All applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact Human Resources at hrsupport.us@sandvik.com. Sandvik also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.