Account Coordinator

Account Coordinator

Our client, a mission-driven non-profit organization, is seeking a highly organized and personable account coordinator to join their team. This key role supports ongoing relationships with donors, partners, and stakeholders, ensuring top-notch service and smooth day-to-day operations.

Key Responsibilities:

• Serve as a primary point of contact for assigned accounts, providing exceptional support and timely responses to inquiries.
• Coordinate and track account-related activities, including donation processing, partner communications, and event participation.
• Maintain detailed and accurate records in CRM and reporting systems.
• Support fundraising campaigns, outreach initiatives, and special events.
• Assist with the development and distribution of communications, presentations, and reports to stakeholders.
• Collaborate with internal teams to ensure client and partner needs are met promptly and professionally.
• Help resolve account issues or escalate complex matters to management when necessary.

Requirements:

• Previous experience in account coordination, customer service, or administrative support, preferably in a non-profit or mission-driven environment.
• Strong organizational skills with the ability to manage multiple projects and priorities.
• Exceptional written and verbal communication abilities.
• Proficiency in Microsoft Office Suite; experience with CRM systems a plus.
• Attention to detail and a proactive approach to problem-solving.
• Passion for contributing to a meaningful cause.