Senior Account Manager - Aven Hospitality - Remote Eligible

Account Manager

Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world's largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.

Note - TPG Capital, a global alternative asset management firm, recently acquired Sabre Hospitality Solutions. Over the coming months, Sabre is working with TPG to formally separate the Sabre Hospitality business from Sabre. It is important to understand that while you will be employed by a Sabre legal entity, your role will be supporting Aven Hospitality, which is now owned by TPG. Further information about the transition of Sabre Hospitality Solutions employees to TPG legal entities will be shared as we progress.

Aven Hospitality is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

Working in the Aven Hospitality's Enterprise Architecture team gives you opportunities to develop your technical, business and intercultural skills, cooperating with people from all over the world. Aven Hospitality is growing and is rapidly expanding both its product and geographic footprint. Aven Hospitality has a comprehensive suite of best-in-class products that empower hotels and hotel chains to better market and sell their products, as well as manage the guest experience.

Team Description

Aven Hospitality is seeking an Account Manager, responsible for the commercial and operational relationship with an assigned portfolio of strategic hotel customers. Reporting to the regional General Manager, the selected candidate will drive business development and revenue generation efforts within the assigned region, while ensuring success of a portfolio of existing customers.

The position requires a confident business manager and skilled relationship architect that can hit the ground running and quickly deliver sales success.

Role and Responsibilities:

• Align sales strategy for growth and revenue generation for existing business, which includes renewals, new sales efforts, and share shifting opportunities across the agency territory
• Manage all aspects of the commercial relationship with your clients.
• Identify mutually beneficial opportunities to expand AH's share of wallet with clients
• Solidify renewal opportunities and protecting recurring revenue streams
• Plan and lead effective customer meetings and sales presentations
• Negotiate contracts following deal review process and ensuring margins and pricing are in-line with AH strategy
• Coordinate within AH and customer to ensure obligations are met from both client and HS perspectives
• Develop and deliver on a strategic account plan for current clients & a sales plan for new pursuits and keep track of current progress on all sales activities in Salesforce.
• Positively affect and grow the strategic relationships between Aven Hospitality and your clients from both a financial and product/service standpoint.
• Implement and maintain effective sales management to provide current and accurate revenue projections and pipeline forecasts to support business growth
• Sell new solutions to existing customers to reach annual sales targets
• Establish and maintain a high level of customer engagement at various levels, positioning HS as an innovative player in the industry
• Provide regular detailed status and activity reporting in customer activities and solutions performance to leadership
• Foster strong relationships with internal leaders/stakeholders across AH

Qualifications and Education Requirements:

• A minimum of 3 years of industry-related strategic account management experience is required.
• Professional fluency in English and Spanish, both written and spoken, with the ability to communicate effectively in a business and professional context.
• Portuguese language proficiency is a plus but not required.
• Knowledgeable in hospitality centric technology and systems with strong technical aptitude.
• Proven track record of meeting sales quotas and revenue goals.
• Ability to interpret analytics to highlight actionable data and tell a compelling story around performance and results.
• Can create convincing proposals, documentation and presentations.
• Excellent presentation, oral and written communication skills delivering complex solutions in an easy-to-understand manner.
• Ability to identify, communicate, and connect with major decision makers both internally and externally.
• Ability to lead and direct multiple projects and initiatives simultaneously.
• Strong interpersonal skills: Ability to communicate at all levels within an organization.
• Exceptional time management and organizational skills.
• A fundamental understanding of hospitality technology, revenue management, and distribution
• Technical/systems knowledge, including Advanced excel skills, Salesforce CRM, and hospitality CRS or distribution systems (preferred)
• Virtual office or remote work experience

Important: This role involves travel to attend team, industry or client functions, and to lead in person meetings with clients; travel will be up to 25% of your time.

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application. Please note that only candidates who meet the minimum requirements will proceed in the selection process.