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Key Account Manager

Manage key client relationships to maximize sales and customer satisfaction
Northbrook, Illinois, United States
Junior
yesterday
RXO

RXO

A digital freight marketplace offering solutions for transportation and logistics through innovative technology and network capacity.

Key Account Manager

Accelerate your career at RXO. RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

Compensation for this role is competitive. The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set.

As a Key Account Manager at RXO, you'll serve as the daily point of contact and relationship manager for our most important clients.

What your day-to-day will look like:

  • Serve as an advocate and liaison for RXO's top clients to ensure overall customer satisfaction
  • Expand current customer accounts through ongoing relationship development
  • Collaborate with team members to secure the terms of sale, including negotiating rates, identifying carriers, procuring specialized equipment, etc.
  • Maintain a strong understanding of the industry and client needs; cultivate a core book of business for consistent and repeatable sales
  • Ensure the integrity of the shipment and the RXO brand by following standard processes and procedures
  • Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics
  • Monitor and ensure accurate billing; strive to ensure mutually beneficial business operations

At a minimum, you'll need:

  • Bachelor's degree or equivalent related work or military experience
  • 1 year of professional experience

It'd be great if you also have:

  • 5 years of experience in a transportation sales environment
  • Excellent verbal and written communication skills

Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

Our Benefits

  • Competitive pay
  • Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave
  • 401(k) retirement plan with up to 5% company match
  • Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
  • Employee Assistance Program (EAP)
  • Tuition reimbursement, adoption assistance
  • Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account
  • Health Reimbursement Arrangement

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Key Account Manager
Northbrook, Illinois, United States
Customer Success
About RXO
A digital freight marketplace offering solutions for transportation and logistics through innovative technology and network capacity.