Global Key Account Manager

Rittal Llc

Rittal LLC has built a strong tradition of innovation and takes pride in a progressive approach to engineering. We design and manufacture the world's leading industrial and IT enclosures, racks, and accessories, including high efficiency, high-density power management, and climate control systems for industrial, data center, outdoor and hybrid applications.

Salary Range: $120,000 – $140,000 – $160,000 (Does not include variable bonus)

Primary Activities/Duties:

• Manage either one or a group of key accounts by directing the activities for the specified accounts' overall business relationship. A key account is defined as an account that meets one or more of the following criteria and has been determined to be a key account by Sales Management:
• A global account that purchases our products in multiple countries and desires global pricing or terms
• An account with multiple locations in the U.S.
• Account requires stocking special products
• Account is over $500K in annual business volume
• Enhance our business and relations with customer by improving quality, delivery, and cost.
• Vertically penetrate all aspects of specified accounts including purchasing, engineering, Marketing, sales, and senior management.
• Grow the sales revenue for the targeted Key/Strategic Accounts by adding new or additional Key Accounts or by vertical penetration.
• Establish annual goals for each account for development and improvement in Quality, Pricing, and Delivery.
• Understand the quality goals of each account and Rittal's performance to them
• Prepare schedules and timelines for new products and product transitions to ensure clear expectations and meet delivery requirements
• Develop supply methods of standards and specials for all accounts
• Ensure all supply methods and systems are within Rittal Corporation guidelines
• Understand accounts' forecasting systems and requirements and the impact on capacity within Rittal
• Periodically review and monitor the supply chain to ensure expectations will be met and make improvements
• Assist in planning for new products and coordinate product transitions
• Management of the pricing structure for key accounts
• Liaison between the corporate office and sales force, regional, and international offices and customers regarding key account business and any issues that may arise
• Maintain good customer relations
• Manage the communications and processes for key accounts with our parent organization
• Manage the procedures within the department to ensure compliance with ISO and company goals and objectives

Requirements:

• Bachelor's degree required, engineering, marketing, business management, or related field preferred
• Minimum of 3 years of Key Account management experience within a sales organization, global account management experience preferred
• Minimum of 5-7 years of experience in selling technology-based products within IT, preferably the data center infrastructure environment.
• Demonstrated experience managing in an organization selling both direct and through distributor/VAR/integrator channels.
• Individual must have a strong work ethic as well as strong analytical and communication skills.
• Demonstrated ability to effectively manage a virtual, remote field sales team.
• Must have a profound knowledge of the standard office applications such as MS Word, Excel and Power Point. Working knowledge with CRM systems is preferred.