Account Manager

Account Manager

Richtech Robotics is looking for an Account Manager who will specialize in robotics sales for our rapidly-growing company. The ideal Account Manager will be organized, and able to skillfully juggle multiple tasks while maintaining a clear mind.

Key Responsibilities

• Oversee the entire fulfillment process for robot deployment projects, ensuring that all phases from planning to execution meet organizational standards and client expectations.
• Manage and coordinate robot events, including logistics, scheduling, and on-site management, ensuring seamless execution.
• Oversee team scheduling and day-to-day staff coordination to ensure optimal coverage and workflow.
• Assist Tax Manager as needed.
• Serve as the main point of contact for project stakeholders, including clients, internal teams, suppliers, and vendors.
• Develop detailed project plans, timelines, and budgets, and monitor project progress, making adjustments as necessary to ensure successful completion.
• Coordinate cross-functional teams to meet project goals, ensuring effective communication, collaboration, and problem solving throughout the project lifecycle.
• Manage risks and issues proactively, developing contingency plans and resolving any project-related challenges.
• Ensure that project deliverables are met in accordance with contractual obligations and service level agreements.
• Prepare and present regular status updates and reports to senior management and clients.
• Ensure compliance with all company policies and safety standards during project implementation.
• Support business development efforts by participating in project scoping, client meetings, and post-project evaluations.

Requirements

• Bachelor's degree in Project Management, Business, Engineering, or a related field.
• Proven experience in project management, ideally in a technology, robotics, or event management setting.
• Strong track record of successfully managing projects involving multiple stakeholders, vendors, and teams.
• Ability to manage and prioritize multiple projects simultaneously in a fast-paced environment.
• Strong problem-solving, decision-making, and conflict resolution skills.
• Excellent verbal and written communication skills.
• Strong leadership qualities with a hands-on approach to managing projects.

Benefits

• Competitive salary based on experience.
• Health and wellness benefits.
• Opportunities for career advancement and professional development.
• Dynamic and innovative work environment.