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Customer Service Executive

Coordinate sales and delivery processes to ensure customer satisfaction and operational efficiency
Kuala Lumpur, Malaysia
Entry Level
2 weeks ago
RGE

RGE

RGE is a global group with interests in pulp and paper, palm oil, forestry, and energy resource development.

Grow Your Career With Us

You are on a journey to join an exciting company and be part of our success story to improve lives by developing resources sustainably. Here we offer you an exciting and dynamic work environment and will equip you with the know-how that will stretch and enhance your career journey.

Responsibilities:

You are on a journey to join an exciting company and be part of our success story. Here we will equip you with the know-how and experience that will define your growth. In this role that you are about to embark on, you are required to carry out the following responsibilities:

  • Responsible for the monitoring of daily operation of sales administration and operational functions.
  • Process sales order using SAP system.
  • Data entry, tracking, and record-keeping in a sales-related environment.
  • Maintain a systematic filing system and safe keeping of shipment documents.
  • Provide support on delivery schedules and monthly reports.
  • Assist in following-up on sales-related issues and complaints.
  • Work closely with business managers to ensure all customer requirements are well-coordinated.
  • Monitor and keep track on goods delivery as per schedule.
  • Other ad hoc duties as assigned by business managers.

Disclaimer:

When you send us your resume and personal details, it is deemed you have provided your consent to us retaining your information in our talent recruitment database. All information provided will only be used for the recruitment process. RGE will only collect, use, process or disclose personal information where and when allowed to under applicable laws.

Only shortlisted candidates will be contacted for an interview. We endeavour to respond to every applicant. However, if you do not receive a response from us within 60 days, please consider your application for this position unsuccessful. We may contact you in the future for any opportunities that match your qualifications and experience.

Thank you for considering a career with RGE.

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Customer Service Executive
Kuala Lumpur, Malaysia
Customer Success
About RGE
RGE is a global group with interests in pulp and paper, palm oil, forestry, and energy resource development.