Energy Account Manager

Energy/Account Manager

Resource Innovations is on the lookout for an enthusiastic Energy/Account Manager to become a vital part of our expanding team in New Jersey. In this role, you will play a crucial role in helping commercial and industrial utility clients implement energy-saving initiatives, such as upgrading facility lighting, HVAC systems, refrigeration, compressed air, and process equipment. You will provide top-notch account management, guide project identification and evaluation, and oversee management services for utilities. As an Energy Manager, you'll collaborate closely with utility client account managers and their commercial and industrial customers to promote our programs, boost participation, and maximize energy savings to meet program targets. Our dedicated energy manager team works hand-in-hand with engineering and business management teams to offer a comprehensive range of program services tailored to our clients' needs.

Resource Innovations (RI) is an impactful, women-led energy transformation firm dedicated to making a difference. Leveraging our expertise in energy efficiency, we are continuously broadening our array of clean energy solutions to assist utilities in navigating increasingly complex challenges. Whether it's load flexibility, electrification, or carbon reduction, we are at the forefront, driving the movement towards transformative change.

Duties and Responsibilities

Provide program-level support to the client, customers, and contractors

• Think big picture and support the goal to influence customers to be energy efficient
• Demonstrate emotional intelligence and listening skills, and make wise recommendations/decisions quickly, despite ambiguity
• Serve as a trusted advisor and communications liaison to external teams (utility representatives, utility customers and contractors) and internal teams (business management and engineering)
• Earn and maintain client and customer trust to continually build relationships and implement energy savings recommendations
• Develop a strategic sales plan with strategies and tactics to maximize the delivery of savings for your service area
• Maximize program participation, identify project opportunities, provide immediate program, business, and technical services to customers
• Proactively find and deliver value – anticipate current and future program needs whenever possible
• Track outreach interactions and forecasted projects in a CRM

• Proactively manage projects that begin to stagnate and take appropriate action to close the project

Assist customers in identifying and managing projects

• Identify energy-saving projects through discussions with customers and contractors, review of available information (e.g., BAS screenshots, controls sequences, PIDs, drawings, and nameplate photos), on-site visits, etc.
• Recognize opportunities to involve engineers to assist with project identification for more complex systems
• Effectively screen opportunities to ensure project eligibility and viability
• Communicate the value of identified projects to motivate and influence the customer's decision-making process
• Assist customers in prioritizing and managing the collection of identified energy-saving opportunities
• Eliminate customer barriers to project implementation

Other duties as assigned.