View All Jobs 29803
Amazon FBA Customer Service & Listing Specialist (seller Central) - Remote Eligible
Manage and optimize Amazon FBA product listings and customer service via Seller Central
Remote
Mid-Level
4 weeks ago
Remote VA
Remote VA specializes in providing virtual assistant services to businesses and entrepreneurs for various administrative and support tasks.
1 Similar Job at Remote VA
Job Overview
We are looking for an experienced Amazon FBA Specialist to manage customer service and oversee listing performance within Amazon Seller Central. This role is exclusively focused on Fulfilled by Amazon (FBA) sales and requires deep knowledge of the Amazon platform, strong problem-solving skills, and fluent English communication —both written and spoken.
Key Responsibilities
- Handle Amazon customer inquiries, complaints, and resolution via Seller Central in a professional and timely manner
- Monitor, maintain, and optimize Amazon product listings (title, images, bullet points, backend keywords, A+ content, etc.)
- Track and respond to customer reviews and feedback
- Monitor account health metrics and performance notifications
- Coordinate with internal teams to ensure listing accuracy and inventory consistency
- Conduct regular competitor and keyword analysis for listing improvement
- Support FBA operations including shipment tracking, case opening with Amazon support, and returns management
Employment Type: Full-Time
Location: Remote
Amazon FBA Customer Service & Listing Specialist (seller Central) - Remote Eligible
Remote
Customer Success
About Remote VA
Remote VA specializes in providing virtual assistant services to businesses and entrepreneurs for various administrative and support tasks.