SMB Account Manager (remote - NY, NJ, Or PA) - Remote Eligible

SMB Account Manager

Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. In 2024, Sealed Air generated $5.4 billion in revenue and had approximately 16,400 employees distributing products and services to 117 countries/territories around the world.

About the Role

As our SMB Account Manager, you'll be the face and voice of Sealed Air for our small and medium-sized business customers. You will own and grow customer relationships by delivering exceptional service, strategic insights, and value-driven recommendations. From onboarding new customers to growing wallet share with existing accounts, you'll have a critical role in fueling our regional success. This is more than a sales role - it's an opportunity to work cross-functionally and become an integral player in our high-performance sales ecosystem. You'll be part of a company that's making bold moves to reinvent packaging, with solutions that are as innovative as they are sustainable.

What You'll Do

Be the go-to partner for your assigned SMB customers, ensuring proactive communication and rapid response to all inquiries. Build deep customer knowledge by researching accounts, identifying key stakeholders, and understanding business challenges. Own and manage your pipeline through our CRM system with precision and integrity. Deliver timely and accurate forecasts, and share progress updates with sales leadership. Learn the competitive landscape and clearly articulate Sealed Air's value proposition in every customer interaction. Drive sales performance to meet or exceed monthly and quarterly quotas. Re-engage dormant accounts and execute strategic win-back campaigns. Collaborate with cross-functional teams including Account Managers, Technical Service, and Customer Service to ensure seamless customer experiences. Champion Sealed Air's solutions, sustainability mission, and innovation in every conversation. Travel up to 10% of the time.

Qualifications

You hold a Bachelor's degree (Business preferred) or bring equivalent experience to the table. Eager to launch your career in sales or account management; internship, project, or customer-facing experience is a plus. You're tech-savvy with working knowledge of CRM platforms (Salesforce or SAP C4C) and Microsoft Office Suite. You're an excellent communicator who listens deeply, thinks critically, and presents ideas clearly. You bring a strong business sense and can translate technical offerings into customer value. You're goal-oriented, coachable, and motivated by achievement. You thrive in collaborative environments and enjoy working across teams. You're curious by nature and always looking for ways to add more value.

Why You'll Love Working at Sealed Air

Purpose-driven work with a global leader in sustainable packaging. Innovation-first culture that rewards creativity and fresh thinking. Opportunities to grow-professionally and personally. Collaborative, supportive team with strong leadership. Competitive compensation and a comprehensive benefits package.

Pay Transparency: Remote: Yes Total Target Compensation (Base + Commission) $61,488 - $76,272. Offers within this range will be determined by considering relevant factors including education, experience, and internal alignment. This position may also be eligible for annual performance bonuses and other incentive programs. Sealed Air offers a competitive benefits package that includes health, dental, vision, 401(k), paid time off, and other benefits designed to promote well-being.

Sealed Air is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. Sealed Air prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws.