Director Of Revenue Cycle Implementation - Remote/nationwide - Remote Eligible
Director Of Revenue Cycle Implementation
This is a remote based position. Applicants can be located nationwide. The Director of Revenue Cycle Implementation is a strategic leadership role responsible for the end-to-end onboarding of new healthcare system clients onto our managed services service delivery model. This position oversees the transition of core RCM functions--including Coding, Billing, Accounts Receivable, and Denial Management--from client-hosted environments to our hybrid US-based and global delivery model. The Director acts as the primary architect of the transition, workflow integration, managing the complex "human element" of staff re-badging while simultaneously integrating global offshore/nearshore teams to ensure operational stability and immediate financial improvement for the client. This position reports to the Sr Vice President of Strategic Operations.
Essential job functions include the following. Other duties may be assigned:
- Service Implementation & Operational Design
- Client Onboarding & Transition
- Operational Assessment
- Resource Orchestration
- Technology Handshake
- SLA Establishment
- Staff Re-badging & Human Capital Transition
- Employment Transition
- Change Management
- Talent Assessment
- Global Team Integration & Knowledge Transfer
- Global Delivery Model (GDM)
- Knowledge Transfer (KT)
- Quality Governance
- Client Relationship & Hyper-Care Management
- Executive Liaison
- Risk Mitigation
Required knowledge and experience includes:
- 10+ years of Revenue Cycle experience, with at least 5 years in a BPO (Business Process Outsourcing) or professional services implementation leadership role.
- Bachelor's degree in Healthcare Administration, Finance, or Business (MHA/MBA preferred).