Bilingual Account Manager / Gestionnaire De Compte

Account Manager

Are you bilingual? Would you like to be part of a collaborative team delivering customer excellence?

About Us

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.

About the Role

The Account Manager will strategically manage and nurture key client accounts within the Account Management job family. They will leverage their expertise to propel business growth and shape strategies at a professional level.

Responsibilities

Developing and implementing strategic account plans to achieve sales targets and expand business opportunities

Building and maintaining enduring, long-term client relationships through regular communication and effective account management practices

Collaborating with internal teams to ensure seamless delivery of products or services to clients, addressing any issues or concerns promptly

Identifying and pursuing opportunities for upselling or cross-selling additional products or services to existing clients

Analyzing market trends and competitor activities to identify potential risks and opportunities within assigned accounts

Providing leadership and guidance to junior account management professionals, fostering a culture of excellence and continuous improvement

Requirements

Have a proven track record of successfully managing large key accounts in a similar professional role

Possess excellent communication, negotiation, and interpersonal skills to effectively engage with clients and internal stakeholders

Be adept at developing and executing strategic account plans to drive business growth and achieve targets

Demonstrate a deep understanding of market dynamics, client needs, and industry trends within the Account Management function

Be capable of providing leadership and mentorship to junior account management professionals

Possess a relevant background in business, marketing, or a related field

Have a solid grasp of financial principles and the ability to analyze sales data and market trends effectively

Be proficient in using CRM software and other relevant tools to manage client accounts efficiently

Work in a way that works for you

We promote a healthy work/life balance across the organization. We will help you meet your immediate responsibilities and your long-term goals.

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

Health plan benefits

Employee Assistance Program

Retirement Benefits

Various Leave Programs

Educational Assistance

Disability, Life and Accidental Death Insurance

Paid Vacation

Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.