Client Account Manager, Mid - market (B2B Services)

Client Account Manager, Mid-Market (B2B Services)

We're looking for a sharp, positive, and motivated self-starter to join our Mid-Market Sales team in New York City! As a Client Account Manager, you will closely collaborate with your Client Partners on to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.

Please note that this role is required to work in person from our NYC office 1-2 days per week.

Responsibilities:

• Collaborate closely with Client Partners to meet and exceed your clients' marketing goals
• Lead and execute campaign launches from start to finish, delivering insightful optimization recommendations and ensuring the client's first campaign on Reddit is a success
• Act as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary
• Educate brands and media agencies, effectively communicating Reddit's value proposition and best practices for advertising on the platform
• Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations
• Strategically and proactively identify and pitch upsell opportunities to clients to contribute to account growth
• Shape Reddit's ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
• Proactively identify areas of improvement and drive the execution of solutions
• Mentor and train other team members

Required Qualifications:

• 4-7 years of experience in advertising sales and account management
• Comfortable with problems of diverse scope, from technical troubleshooting to data analysis
• Ability to act as an owner, proactively managing day to day with autonomy
• Proficient at upselling with a proven track record of growing client spend
• Understanding of Digital and/or Social measurement
• Experience cultivating strong relationships with external partners
• Exceptional communication and interpersonal skills
• Proficiency in Excel or Google Sheets preferred
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave

Pay Transparency:

This job posting may span more than one career level.

In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and will also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit.

The base pay range for this position is:

$105,000 - $147,000 USD