Junior Customer Service Specialist
Red Bull
Junior Customer Service Specialist
In 1987, Red Bull created not only a new product but also an entirely new category of products – energy drinks. Today, Red Bull is a company of over 8,000 people in more than 165 countries and sells over 6 billion cans annually. The Red Bull world creates a space for people who want to be active, have their passions, and want to develop. See what the difference is.
Job Description
CUSTOMER SERVICE
Timely processing of Red Bull orders
Timely issuance of correcting invoices
Processing of consumer complaints
PROCESSES AND SYSTEMS
Providing planned OTIF indicators
Updating data in the system and ensuring their correctness
Monitoring and supervision of the correctness of the order fulfillment process in SAP, EDI systems
Daily sales reporting
Cooperation with the Logistics Operator in the correct and timely fulfillment of orders
Cooperation with the Sales Department and maintaining direct contacts with customers to understand sales plans and customer needs
Qualifications
- Very good knowledge of MS Office suite, especially Excel
- Good knowledge of English
- Communicativeness, openness, and willingness to help
- Proactivity in action and solving current problems
- Willingness to continuously improve one's work
- Independence, responsibility, thoroughness, and conscientiousness
- Knowledge of SAP program
Additional Information
What We Offer?
- Opportunity to work in a dynamic, international environment for a global premium brand that sets trends in the market.
- Real impact on the development of Red Bull's sales strategy in Poland – your ideas will matter.
- Friendly work atmosphere in a team full of passion and energy.
- Attractive salary, annual bonus system, company car.
- Private medical care Lux Med.
- Access to training and professional development opportunities.