IT Support & Applications Intern (itsup006129)

IT Support & Applications Intern

Join the Sargent Legacy in Securing Our Future

Location: Tucson, AZ

Department: IT

Reports To: Tucson IT & Automation Manager

Job Type: Full-Time

Who We Are Looking For:

Sargent Aerospace & Defense is seeking a detail-oriented, proactive individual to join our growing IT Team. This role is key to supporting and enhancing our manufacturing systems and processes, directly impacting operational efficiency across the organization. As part of a larger team that values innovation and collaboration, you'll work on meaningful projects that drive real business results. We're looking for someone who embraces our core values, is eager to learn, and thrives in a collaborative cross-functional environment.

Position Summary

The IT Support & Applications Intern provides administrative and technical support to the Information Technology team, with a focus on documentation, software inventory, and configuration management. This role assists with reviewing and documenting existing IT systems and applications, performing basic configuration checks, and supporting audit and compliance readiness efforts. You work closely with the team to help maintain accurate records, improve documentation standards, and ensure systems align with established IT policies and best practices. This position is ideal for a student or early-career individual seeking hands-on experience in enterprise IT operations and governance.

Responsibilities

• Perform an audit of existing software applications and tools, including versioning, usage, and licensing
• Assist in creating/updating/maintaining technical and procedural documentation for systems and applications
• Help gather and organize application requirements, dependencies, and usage to support standardization efforts
• Assist with maintaining software and systems to support compliance, security, and operational visibility
• Collaborate with peers to understand how applications are used and where improvements or simplifications may be possible

Minimum Qualifications

• Must be a U.S. Citizen
• Pursuing a degree in Information Technology, Computer Science, Management Information Systems
• Basic understanding of IT systems, applications, and software environments
• Strong attention to detail and ability to accurately document technical information
• Familiarity with Microsoft Office or similar productivity tools (Word, Excel, SharePoint, etc.)
• Strong organizational and communication skills
• Ability to work both independently and as part of a cross-functional technical team

Preferred Qualifications

• Coursework or experience related to IT operations, systems administration, or application support
• Familiarity with software inventories, application lifecycle management, or license tracking
• Experience creating or maintaining technical documentation or process guides
• Ability to analyze information and identify opportunities to streamline or standardize applications
• Familiarity with ticketing systems, asset management tools, or configuration management concepts
• Interest in continuous improvement, process optimization, or IT best practices

Founded in 1919, RBC Bearings (Nasdaq: ROLL) has a long, successful history of quality craftsmanship and innovation in highly technical bearing products that require sophisticated design solutions and manufacturing capabilities for Industrial, Aerospace and Defense applications around the world. In 2015, RBC acquired Sargent Aerospace and Defense.

Founded in 1920, Sargent Aerospace & Defense leverages 100 years of expertise as a premier global supplier of precision engineered customized components that directly contributes to the safe operation of countless commercial and military aircraft, rotorcraft, submarines and land based vehicles.

At Sargent, our mission is to secure our future by making the challenging a reality. We achieve this by delivering high quality products and services that meet customer requirements and exceed customer expectations through employee development, customer focus and continual improvement.

Sargent's continuing investment in people, assets, technology, and process quality ensures excellence and is integral to the company's commitment to customers and their end-users. As we grow, we will continue to root our culture through our core values of Integrity, Respects & Values People, Customer Focus, Teamwork, Results Focus and Continual Improvement.

Company Benefits Include:

• Competitive Compensation
• Bonus platforms
• Holidays/Vacation/Sick Time
• 401k Savings & Investment Plan
• Tuition Reimbursement
• Medical/Dental/Vision Plans
• HSA/FSA
• Life & Disability Insurance
• Accident/Hospital/Critical Care Plans
• Pet Insurance
• Gym & Rideshare Incentives
• Legal Insurance/Identity Theft
• Flexible Schedules
• 3 & 4-day work week
• ½ day Fridays

Dedication to our core values. Our must haves…

• Integrity - We do the right thing the right way. Our ideal candidate is ethical, honest in all interactions, delivers good news and bad, and follows through on commitments. Key Skills & Abilities: is fair, credible, confidential, fiscally responsible and accountable for decisions and actions.
• Respects and Values People - We encourage and bring out the potential of others. Our ideal candidate embraces diversity, recognizes and supports the accomplishments, talents and development of others. Key Skills & Abilities: is committed to the building of strong relationships and creates an environment of trust and mutual respect.
• Customer Focus - We act with excellence in each and every interaction. Our ideal candidate builds strong internal/external customer relationships, and goes above and beyond to deliver high quality products and services on time, every time. Key Skills & Abilities: is responsive with strong customer service skills, product and job knowledge to provide excellent customer satisfaction.
• Teamwork - We are better together. Our ideal candidate is inclusive, engaged and collaborative, sharing information, ideas and experiences to accomplish goals, improve decision making and leverage capabilities. Key Skills & Abilities: is a dependable team player, demonstrated through attendance and punctuality, works well with others and has strong communication skills (both oral & written) to keep all stakeholders informed.
• Results Focus - We focus on the outcome, not the obstacle. Our ideal candidate must have a strong work ethic with a results/performance driven track record in a fast paced, changing and challenging environment. Key Skills & Abilities: is adaptable, works with a sense of urgency and high level of initiative and demonstrates a commitment to quality with attention to detail.
• Continual Improvement - We encourage and drive innovation. Our ideal candidate must be naturally curious, passionate and never satisfied with the status quo. Key Skills & Abilities: is innovative and has a problem solving mindset that provides and implements CI ideas.

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