Technical Account Manager

Technical Account Manager

Join Rappi! Rappi is one of the first Latin American unicorns and a start-up that continues to focus on growing and making life easier for our users. As a company, we seek to continue improving the services we already offer, add more to our offer and continue expanding throughout the Latin American continent. We are looking for an enthusiastic, innovative and proactive Technical Account Manager. You'll need to be a quick thinker, have a strategic and creative mind with strong leadership skills. Rappi delivers everything you need with joy, from groceries and top restaurant meals to cash at your doorstep in just minutes. At Rappi, our days are never the same. We love to hustle, work hard for a greater good and strive to be the leading tech company in Latin America. Rappi is growing at a tremendous rate and this position is crucial in our pursuit of a game-changing experience for our users and partners.

What are you going to do?

• Work closely with business, commercial, and OPs teams to improve our allies integrations.
• Be the contact point with stakeholders or the technical stability of our allies.
• Lead the technical relationship with the retailers for their development.
• Analyze data, identify and quantify sustainable opportunities as an advantage for the company.
• Apply critical thinking to communicate issues directly with retailers and inform them about the catalog and operations decisions.
• Create and run a roadmap for improving integrations of our allies.
• Conduct proactive checks to guarantee the stability of integrations.
• Work to identify and fix issues on Integrations.

What you must have?

• Track record of managing multiple projects simultaneously.
• Leadership in projects and improving processes with limited resources.
• Good English and Spanish communication skills.
• Capacity to manipulate big numbers of analytical information.
• Ability to prioritize, urgency sense and dependency.
• Attention to detail.
• Analytical and critical thinking.
• Teamwork.
• Proactivity.
• Effective communication.

Technical Skills

• Hands-on experience with contemporary programming languages, such as Javascript or Python.
• Ability to create scripts for manipulating data using Python and SQL.
• Internet technologies, HTTP, JavaScript, REST, API, JSON, OAuth, Postman, Swagger, Snowflake.
• Ofimatic (Excel and Google Sheets desired), SQL, Database analysis.

Desirable Skills

• DevOps skills.
• Experience with systems integration.
• Experience with Cloud Services.
• Knowledge in Power BI or in other analytics tools.

What are we looking for?

• 3-5 years of professional experience in similar roles.
• Engineers, Business administrators and related bachelor's or equivalent experience.
• Good English communication skills.
• Portuguese is a plus.

Worker type: Regular

Company: Rappi Technology Argentina

For more information check our website https://about.rappi.com/es and check our reviews on Glassdoor https://acortar.link/Eqm07Q

We are waiting for you to build and deliver the magic together! #Rappi