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Customer Service Lead Representative

Resolve complex customer service issues and serve as primary contact for major clients
Birmingham, Alabama, United States
3 days ago
Randstad

Randstad

A global provider of HR services specializing in staffing and recruitment solutions across various industries.

Customer Service Lead Representative

The Customer Service Lead Representative is responsible for investigating/resolving escalated and complex customer service issues/calls/complaints obtaining necessary information from policies, procedures, or practices. May serve as primary contact and liaison between one or more major customers, health plans, service centers, and/or functional areas. This position is remote. Salary: $22.57 - $27.57 per hour. Shift: First. Work hours: 8 AM - 5 PM.

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Customer Service Lead Representative
Birmingham, Alabama, United States
Customer Success
About Randstad
A global provider of HR services specializing in staffing and recruitment solutions across various industries.