Account Manager - Life Sciences(us West Coast) - Remote Eligible

Quantiphi Account Manager

While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and we take pride in catering them to a culture built on transparency, diversity, integrity, learning and growth. If working in an environment that encourages you to innovate and excel, not just in professional but personal life, interests you- you would enjoy your career with Quantiphi!

Quantiphi is an award-winning Applied AI and Big Data software and services company, driven by a deep desire to solve transformational problems at the heart of businesses. Our signature approach combines groundbreaking machine-learning research with disciplined cloud and data-engineering practices to create breakthrough impact at unprecedented speed.

Quantiphi, an AI-First Digital Engineering Services & Platforms company, with a 2.5x growth YoY since its inception in 2013

Headquartered in Boston, with 3200+ data science professionals across 11 global offices

Winner of 3X NVIDIA AI Partner of the year award

Winner of the 13X Google Cloud Partner of the Year award including "Machine Learning, Breakthrough and Social Impact partner

Winner of 3X AWS AI/ML Partner of the Year award

Preferred and Premier Partner for AWS, Google Cloud, NVIDIA, Snowflake, Databricks and more

Recognized Leader in the AI space by IDC, Forrester, Gartner, ISG, Everest Group and other leading analyst firms

Winner of Best in Business Award in Established Business category by INC., 2022

Winner of Competitive Strategy Leadership Award in Artificial Intelligence Services in Public Sector (2021), Healthcare (2022) and Financial Services(2023) by Frost & Sullivan

Recognized in the Fast Company 2021 World Changing Ideas- AI and Data category

Winner of AI Excellence Award 2022 and 2023 including 'Generative AI product' category for Baioniq, Quantiphi's generative AI platform

Work Location: West - USA Remote

Responsibilities:

• Build strong, trusted relationships with key clients to ensure they remain actively engaged with Quantiphi
• Foster trusted advisor relationships with key stakeholders and executive sponsors by demonstrating deep knowledge of the Life Sciences value chain and business processes
• As an Account Manager, play a pivotal role throughout the Sales lifecycle and drive business development within key accounts
• Manage client relationships and spearhead business development by engaging with key personnel, including CXOs and senior executives, while understanding the client's organizational culture
• Strengthen relationships with current clients by consistently offering solutions that align with their strategy and address immediate needs.
• Gain a comprehensive understanding of key client objectives, needs, and expectations
• Serve as the primary point of contact for all client-related matters, addressing concerns and needs
• Drive new sales to support overall account expansion and growth.
• Identify opportunities for improvement and new business within existing client accounts to meet performance goals
• Ensure the timely and successful delivery of solutions, aligned with customer goals and expectations
• Resolve any customer issues or complaints to maintain trust and ensure client satisfaction

Basic Qualifications:

• Proven experience of at least 5 years in account management or related roles within an Information Technology services or consultancy company
• Minimum 10 years of experience working in IT services or consultancy for Life Sciences or Pharmaceutical clients
• Strong understanding of the Life Sciences and Pharma industry sectors
• Proven expertise in technical sales and solutions aligned with customer needs, particularly in cloud, data, and artificial intelligence
• Demonstrated ability to effectively communicate, present, and influence stakeholders at all organizational levels, including executives and C-suite
• Exceptional listening, communication, and presentation skills
• Proven experience in contract negotiation
• Experience in forecasting and tracking key account metrics, such as quarterly sales results and annual forecasts
• Strong interpersonal skills with a talent for building relationships across all levels of an organization
• Excellent organizational abilities

Other Qualifications:

• Resourceful, flexible and creative problem solver
• Growth mindset and can-do attitude
• Team player and highly collaborative
• Great interpersonal & communicative nature
• Great emotional quotient
• The ability for conflict resolution
• High analytical skills
• A high degree of initiative and flexibility
• High customer orientation
• High-quality awareness
• Excellent verbal and written communication skills
• Bachelor's degree OR equivalent work experience
• Ability to travel 50% of the time

What is in it for you:

• Be part of the fastest-growing AI-first digital transformation and engineering company in the world
• Be a leader of an energetic team of highly dynamic and talented individuals
• Exposure to working with fortune 500 companies and innovative market disruptors
• Exposure to the latest technologies related to artificial intelligence and machine learning, data and cloud

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!