Customer Service Representative

Qualified Staffing

is seeking a dependable and detail-oriented Customer Service Representative to join a reputable client in Cartersville, GA. This role serves as a key point of contact between customers, warehouse operations, and internal teams to ensure accurate order processing and excellent service delivery.

Contract to hire opportunity. Key Responsibilities

• Serve as the primary point of contact for customer inquiries regarding orders, shipments, and inventory.
• Process customer orders accurately and in a timely manner.
• Communicate with warehouse and transportation teams to resolve order or delivery issues.
• Maintain accurate records, reports, and documentation.
• Track shipments and follow up on discrepancies or delays.
• Ensure compliance with company policies and customer requirements.
• Provide professional, timely, and courteous customer support.

Qualifications

• Previous customer service experience, preferably in logistics, warehousing, or supply chain
• Strong communication and problem-solving skills
• Basic computer proficiency (Microsoft Office, WMS & SAP experience)
• High attention to detail and ability to multitask in a fast-paced environment
• Reliable, punctual, and able to work independently and as part of a team
• High School Diploma or GED required

Schedule & Compensation

• D Shift (Night shift) Thursday 1am-7am and Friday, Saturday, Sunday – 7pm-7am
• $19/hour