Customer Service Coordinator

Customer Service Coordinator

Location: Grand Blanc, MI

Pay: $18/hour

Shift: Monday–Friday, 6:00am–2:30pm - OT and weekends may be required

Responsibilities:

• Enter and maintain customer orders accurately, including non-EDI orders
• Respond to customer inquiries regarding orders, delivery status, and account information
• Coordinate expedited freight shipments as needed
• Manage order changes by working with customers to adjust delivery dates
• Access and maintain customer portals and customer-specific requirements
• Complete required documentation related to shipping, customs, or trade compliance as needed
• Assist with daily review of pending orders alongside production and scheduling teams
• Support inventory activities including cycle counts and physical inventories
• Assist with audits and provide support during audit processes
• Communicate effectively with internal departments to ensure customer needs are met
• Other duties as assigned

Qualifications:

• Previous customer service, administrative, or order entry experience preferred
• Strong attention to detail and organizational skills
• Ability to manage multiple tasks in a fast-paced environment
• Proficiency with Microsoft Office; Excel experience preferred
• Strong written and verbal communication skills
• Basic math skills

Why work for Qualified Staffing?

We offer a fantastic benefits package to all of our employees. This includes healthcare, vacation/holiday pay, and 401K! In fact, these are the same benefits that we offer our Corporate employees. Applying for one job with Qualified Staffing is like applying for hundreds of jobs all at once!