Customer Success Manager

Customer Success Manager

We're looking for a Customer Success Manager to be the trusted partner for our clients, helping them integrate Qevlar into their SOC workflows, troubleshoot challenges, and maximize the impact of our AI-powered investigations.

What You Will Do

We are seeking an experienced and motivated Enterprise Account Executive to join our sales team. The ideal candidate will have a strong background in B2B sales, excellent communication skills, and a keen interest in cybersecurity and AI technologies.

1. Identify and pursue new business opportunities through various channels (networking, cold calling, inbound leads, etc.).
2. Develop and maintain strong relationships with key decision-makers in target companies.
3. Conduct thorough needs analysis and present our solution to potential clients.
4. Manage the entire sales cycle, from initial contact to contract negotiation and closing deals.
5. Collaborate with internal teams (Development, product, marketing) to ensure client satisfaction and successful implementation of solutions.
6. Meet and exceed sales targets and KPIs set by the company.
7. Stay updated on industry trends, competitive landscape, and emerging technologies in cybersecurity and AI.
8. Provide regular sales forecasts, reports, and market feedback to management.

Who You Are

• 5+ years of experience in Cybersecurity.
• Ability to autonomously solve problems and suggest improvements to current processes.
• Strong understanding of cybersecurity and AI technologies, and the ability to articulate their value to prospective clients.
• Ability to build and maintain long-term relationships with clients.
• Self-motivated, proactive, and able to work independently as well as part of a team.
• Fluent in English and French, additional European languages are a plus.

Why Join Us

• Competitive salary package (50% base, 50% commissions)
• Comprehensive benefits package, including stock options
• Opportunity to work with a talented and passionate team in a fast-paced, innovative environment.
• Career growth and development opportunities within a rapidly expanding company.
• We're flexible on location - you can either work from home or join your colleagues in our beautiful office in Paris' 9th arrondissement.
• If you're excited about helping security teams adopt cutting-edge AI, we'd love to hear from you. Let's build the future of cybersecurity together.