Distribution Account Manager - METCA South

Distribution Account Manager - METCA South

We're in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.

This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.

Why Pure

At Pure, we're on a mission to redefine the future of data, making it faster, smarter, and more effortless for our customers to innovate. Our Enterprise Data Cloud vision unites our portfolio of storage and data services into a single, modern platform that enables organisations to run any workload, across any cloud, with simplicity, efficiency, and sustainability at its core.

Our success hinges on the strength and efficiency of our Channel Partner ecosystem, which is integral to delivering the Pure promise worldwide. As a Distribution Account Manager you will be the critical connection point that ensures our distributors have the most seamless, profitable, and supportive experience in the industry. You will be an operational expert and a brand ambassador, focused on maximising distributor readiness and accelerating the speed at which they can bring Pure's cutting-edge solutions to market. This role is a foundation for a career in Channel Sales and Operations, offering vast exposure across our Go-to-Market teams.

The Role

The Distribution Account Manager is a high-impact role within Pure Storage's Global Channel Sales function. This position acts as the primary operational and administrative liaison for our distributor community, directly influencing our indirect revenue growth. You will be responsible for managing the day-to-day relationship, ensuring program compliance, resolving operational roadblocks, and identifying process efficiencies that enhance the overall partner experience.

What You'll Do

Your primary focus will be optimizing our distributor's engagement and operational efficiency:

• Accelerate Deal Flow & Compliance: Execute high-volume pipeline management tasks, including timely approval, rejection, extension, and reassignment of deal registrations to maintain a clean and accurate sales pipeline in Salesforce.
• Drive Partner Operational Excellence: Serve as the first point of contact for all systems-related issues, including troubleshooting portal access, login credentials, CPQ (Configure, Price, Quote) issues, and license allocation.
• Enable Program Mastery: Proactively communicate, explain, and provide updates on complex distributor program details, requirements, and incentives (including the Rebate Portal) to ensure full comprehension and compliance.
• Facilitate Readiness & Training: Guide distributors to access mandatory and optional sales, technical, and certification training resources to increase their competency and sales effectiveness.
• Operational Streamlining & Documentation: Assess current operational processes, identify friction points, and contribute to streamlining efforts. Document new processes and best practices for the distributor community.
• Support Channel Engagement: Assist in driving partner attendance for distributor marketing events and manage proactive follow-up to maximize conversion and engagement ROI.
• Data & Reporting: Generate accurate, timely reports and data insights for Quarter Business Reviews (QBRs) and Return on Investment (ROI) analysis for leadership.

What You'll Bring

We are looking for a highly organised, service-oriented professional eager to build a career in Channel Operations:

• Operational Acumen: Experience providing high-quality support or account management in a fast-paced technology or B2B environment, specifically working with partners, resellers, or distributors.
• Sales Technology Proficiency: Demonstrated proficiency with core sales systems, including Salesforce (SFDC) and partner management portals (e.g., Partner Central), with a strong ability to manage data and pipeline hygiene.
• Process & Detail Orientation: A high degree of accuracy and focus on detail, with proven ability to analyse current processes and identify opportunities for optimisation and efficiency gains.
• Communication & Service Mindset: Excellent verbal and written communication skills with the ability to explain technical and programmatic details clearly, coupled with a professional, customer-first service approach.
• Collaboration & Interlock: Demonstrated ability to work effectively across multiple internal teams (e.g., GPO Sales, Channel Ops, Marketing) to resolve complex issues quickly.
• Drive for Development: Strong desire to grow expertise in Distribution Account Management and Channel Marketing, actively seeking out and participating in development opportunities.

What You Can Expect From Us:

• Pure Innovation: We celebrate those who think critically, like a challenge and aspire to be trailblazers.
• Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortune's Best Large Workplaces in the Bay Area™, Fortune's Best Workplaces for Millennials™ and certified as a Great Place to Work®!
• Pure Team: We build each other up and set aside ego for the greater good.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out purebenefits.com for more information.

Accommodations and Accessibility:

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you're invited to an interview.

Our Commitment to a Strong and Inclusive Team:

We're forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn't just accepted but embraced. That's why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.