Customer Service Rep I

Customer Service Rep I

Orangeburg, SC

Are you looking for a stable career with growth opportunities, not just another job? At Prologistix, we're committed to providing world-class solutions for our partners and customers — and it all starts with our people. We are seeking a Customer Service Representative who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering excellent service. This is a great opportunity in Orangeburg, SC to join a global company where your skills and contributions truly matter.

Pay: $19.50 per hour Schedule: 7:00 AM – 3:30 PM | Monday – Friday | Some overtime & weekends may be required Location: Orangeburg, SC

What You'll Do

• Serve as the first point of contact for customers and business partners via phone and email
• Provide professional, calm, and solutions-focused support when handling complaints or issues
• Diagnose, assess, and resolve customer concerns quickly and efficiently
• Monitor delivery routes and ensure customers are updated on progress
• Accurately scan haul-away pods and verify stamps
• Process order changes, updates, or cancellations with attention to detail

What We're Looking For

• Minimum Requirements: Experience with Microsoft Office programs (Excel, Word, PowerPoint, Project)
• Preferred Qualifications: High school diploma or equivalent At least 1 year of customer service experience (call center or logistics environment a plus) Strong communication skills with the ability to resolve issues effectively Highly organized and able to multitask in a fast-paced setting Resilient under pressure with a customer-first mindset

Why Join Prologistix? At Prologistix your career is more than a paycheck — it's an opportunity to grow with one of the fastest-growing logistics companies in the world. We offer: Competitive pay starting at $19.50/hr Career development and growth opportunities within a global company A supportive, team-oriented environment Stability with a company that continues to expand worldwide Job Type: Full-time Pay: $19.50 per hour Schedule: 8-hour shift (7:00 AM – 3:30 PM) Monday – Friday (some overtime/weekends required)

Apply today and build a career with Prologistix where your skills make a difference!