Customer Service - Office Assistant

Customer Service & Office Support Representative

Our client is seeking a dependable, detail-oriented Customer Service & Office Support Representative to join our team. As the first point of contact for our customers, you will play a vital role in ensuring our daily operations run smoothly. This is a fast-paced position perfect for someone who enjoys multitasking, helping people, and staying organized.

Key Responsibilities

• Customer Engagement: Act as the primary voice of the company by answering incoming calls and assisting customers with inquiries.

• Order Management: Accurately take and enter customer orders into our system, ensuring all details are captured correctly.

• Administrative Support: Manage the end-to-end billing process by generating invoices and maintaining organized physical and digital filing systems.

• Office Coordination: Perform general administrative tasks to support the team and ensure the office runs efficiently.

Qualifications

• Reliability: Since we start at 7:00 AM, punctuality and consistent attendance are essential.

• Communication: Strong verbal and written communication skills with a professional phone manner.

• Tech-Savvy: Comfortable using standard office software (Word, Excel) and capable of learning order entry/invoicing systems quickly.

• Detail-Oriented: A high level of accuracy in data entry and filing is a must.

• Proactive Attitude: Ability to handle multiple tasks at once while maintaining a positive, helpful demeanor.

Why Join Our Client?

• Stable Schedule: Enjoy consistent daytime hours with no weekends.

• Immediate Start: We are looking for the right candidate to join our team as soon as possible.

• Team Environment: Join an established company that values hard work and clear communication.

Compensation / Pay Rate (Up to): $16.82 - $16.82 Per Hour