Strategic Account Manager

Strategic Account Manager For Protective And Marine Coatings

The Strategic Account Manager for Protective and Marine Coatings is responsible for managing and growing key customer accounts within the protective and marine coatings sector. This role involves developing long-term relationships with strategic clients, understanding their business needs, and delivering tailored coating solutions that enhance their operational performance and protect assets in harsh environments. The manager will work closely with technical teams, local representation, marketing, and supply chain to ensure customer satisfaction and achieve sales targets.

Responsibilities:

• Develop and maintain strong, long-lasting relationships with strategic accounts in the protective and marine coatings market. Act as the primary point of contact for these clients.
• Identify opportunities to grow sales within existing accounts by understanding client needs, proposing appropriate coating solutions, and negotiating contracts.
• Collaborate with clients to understand their operational challenges, coating requirements, and project specifications to recommend optimal products and services.
• Work closely with technical support, R&D, and product management teams to provide clients with expert advice on coating selection, application methods, and compliance with industry standards.
• Monitor market trends, competitor activities, and regulatory changes affecting the protective and marine coatings industry to proactively address client needs and identify new business opportunities.
• Coordinate with internal teams and external partners to ensure timely delivery, quality assurance, and successful implementation of coating projects.
• Prepare regular sales reports, forecasts, and account plans to track progress against targets and inform strategic decision-making.
• Ensure high levels of customer satisfaction by addressing issues promptly, managing expectations, and delivering value-added services.

Qualifications:

• Bachelor's degree in Business, Engineering, Chemistry, or a related field. Advanced degree or relevant certifications are a plus.
• Minimum of 5 years' experience in sales or account management within the protective coatings, marine coatings, or related industrial coatings sector.
• Strong technical knowledge of protective and marine coatings, including surface preparation, application techniques, and industry standards (e.g., NACE, SSPC).
• Proven track record of managing strategic accounts and achieving sales targets.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work collaboratively across functions and with diverse stakeholders.
• Willingness to travel as required to meet with clients and attend industry events.
• U.S. Citizens, Green Card holders, and political asylees or refugees are eligible to apply
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PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.