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Senior Customer Service Rep – Be The Connection That Keeps Operations Moving

Serve as the primary liaison between customers, drivers, and warehouse operations to ensure timely deliveries
Portland, Maine, United States
Senior
$24 USD / hour
2 days ago

Senior Customer Service Rep – Be the Connection That Keeps Operations Moving

Attention customer service professionals! We are hiring a Senior Customer Service Rep for a 1st shift, Monday–Friday (7:30am–4:00pm) role with our client, a logistics leader known for a collaborative, inclusive culture where teamwork drives success. This position pays $24/hr and is temp-to-hire. This is a high-impact office role ideal for someone who thrives in a fast-paced warehouse environment, enjoys problem-solving, and likes being the key link between customers, drivers, and operations. Apply today!

Typical daily duties:

  • Schedule inbound and outbound appointments and manage driver check-in/check-out
  • Process documentation, generate work orders, and verify invoicing accuracy
  • Respond to customer inquiries, track orders, and communicate feedback to management
  • Act as liaison between customers, warehouse teams, and office staff

What we're looking for:

  • High school diploma or equivalent with 2–4 years of related experience
  • Strong communication, multitasking, and problem-solving skills
  • Proficiency in Microsoft Office with accurate typing and data entry
  • Warehouse office experience and knowledge of warehouse systems a plus
  • Ability to sit for extended periods and lift up to 20 lbs

Note: Requires two weeks of out-of-state training to start.

To be considered for this Senior Customer Service Rep opening, please contact us using any of the methods below. We look forward to working with you.

Apply Online: See Below

Call/Text: 'SR CSR' to 207-774-8258

Email: portland.me@manpower.com

Not sure if this is the right job for you? No worries. We have many other jobs available—apply now to start a conversation.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

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Senior Customer Service Rep – Be The Connection That Keeps Operations Moving
Portland, Maine, United States
$24 USD / hour
Customer Success
About Portland Staffing