Order Network Exchange (onx) Implementation Manager - Remote Eligible

Order Network eXchange (onX) Implementation Manager

Pipe17 is a venture-funded software company headquartered in Seattle, WA with a significant presence in the San Francisco Bay Area. We provide an AI-native OrderOps platform that makes commerce operations effortless for brands and 3PLs. Pipe17 connects sales channels, marketplaces, ERPs, WMS, and trading partners through one integration, automates order and inventory flows, and delivers real-time visibility so operations stay proactive - not reactive. With Pipe17, companies scale omnichannel, onboard faster, protect margins, and reduce operational costs - all while serving customers better.

Pipe17 sells directly to merchants and 3PLs and through a growing ecosystem of technology and services partners. The company is backed by GLP Capital Partners, a leading investor in ecommerce logistics.

Pipe17 recently announced its Series A funding to accelerate growth and category leadership. You can read more here.

What You'll Do

• Lead customer implementations of integration, inventory, and order management frameworks, including early Order Network eXchange (onX) implementations.
• Translate complex order workflows across OMS, ERP, and fulfillment systems into scalable automation models.
• Develop Pipe17's Order Network eXchange reference implementation including: templates, and reference architectures for modern commerce MCP, API and event-based data flows.
• Partner with solution engineers and product teams to optimize onX deployment, testing, and validation.
• Create onX onboarding guides, integration documentation, and technical enablement materials for customers and partners.
• Support pre-sales conversations by advising brands and 3PLs on connectivity and implementation strategies.

What You'll Bring

• 5+ years of experience in commerce integration, OMS/WMS/ERP connectivity, or API-driven implementations.
• Strong technical understanding of modern commerce infrastructure and integration patterns (MCP, REST APIs, webhooks, EDI, event streaming, etc.).
• Experience with platforms like Shopify, NetSuite, Manhattan, IBM Sterling.
• Exceptional communication skills and the ability to translate technical detail into business outcomes.
• Curiosity, agility, and the drive to build something foundational in a fast-moving industry.

Compensation

• Competitive salary
• Great healthcare + dental + vision coverage
• Retirement plan
• Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need.
• Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4 weeks off per year.